OPTIMIZATION AND RECOMMENDATION

Optimisation through insights

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01 — ANALYTICSGet to know what you don't know

By utilizing modern AI, Agentwise can learn from extensive datasets of human conversations, allowing them to detect user intent, outcome, user sentiment, topics and various other metrics.

Analyze

Our analysis dashboard provides detailed insights into conversations, highlighting where assistance was successful and where it was not.

Optimize

By analyzing these insights, we can draw conclusions to identify and close knowledge gaps.